It’s no secret that one of the biggest challenges in retail is managing the ever ‘revolving door’ of workers. One study suggested turnover in retail averages at 25% (behind only the hotel, catering … Continue reading All-Star Team (The Retail Edit)
Standing in line at the checkout might once have been an everyday thing that people accepted with a bit of huffing and puffing – but clearly that’s no longer the case. Used to … Continue reading Creating a better checkout experience
If you’ve created a buzz around your restaurant, bar or café, what would you say is the key to that success? An enticing menu? Fantastic customer service? A great marketing campaign? … Continue reading 3 ways to improve efficiency in your hospitality business
With labour shortages, rises in business rates, rises in food and transportation costs and an inflation-driven tightening of belts, many hospitality businesses are anticipating some tough times ahead. For owners of restaurants, … Continue reading Take control of food costs
When the first cashier-less, checkout-less grocery store, Amazon Go, opened in Seattle last month, some heralded this as the ‘store of the future’. But is this really going to impact the high street … Continue reading Does automation kill the personal touch?
With the holiday period well and truly over, we’re curious to know how business is going in your restaurant. Maybe you’re battling through a bit of a natural slowdown? Or, perhaps you … Continue reading Keeping your restaurant customers coming back for more
It’s the same old story every year. As the clock turns from 31st December to 1st January, out come the New Year’s Resolutions. At a personal level, these resolutions are often about giving … Continue reading Can a New Year Resolution work for you?
(How to better manage your time in hospitality) It’s is often cited as the most valuable resource we have but, for anyone running a busy restaurant or bar or café, making the … Continue reading “I haven’t got the time!”
With the festivities in full swing, here at the Good Till we hope all our retailing clients are having a prosperous season so far. But, as the number of pre-Christmas shopping days decrease … Continue reading Making the most of every sale
With festive displays going up and lights being switched on across the country, it’s that time again – the holiday period which most hospitality businesses approach with a mix of joy and dread! … Continue reading Tis the Season part 2 – the hospitality edit