Scale-up with Goodtill


We’re here for the entrepreneurs. The people who don’t just want one coffee roaster and café, they want five. The risk-takers who want even more people to enjoy their berry-infused artisanal gin. The pioneers injecting life back into the high street.

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Scaling-up your business brings a whole heap of different challenges to when you were a single site start-up. Goodtill was built with those challenges in mind. That’s why we’re cloud-based and software-based – to make it easier to scale and manage an expanded organisation.

Most scale-up challenges revolve around one issue – everything used to be under one roof, under your watchful eye. Now it’s not. And you can’t be in two places at once. We think there are five major challenges, and five ways we can help you overcome them.

Challenge 1: Create a Consistent In-Store Experience

You’ll have strong ideas of the importance to your brand that quality and consistency levels are maintained in your new outlets. That extends to POS. Our template approach means you can “cookie cutter” your new locations. Same hardware, same applications, same user interface, same stock, and so on. If your premises are quite close, and you have customers and staff who roam between them, this is a big help to all.

Challenge 2: Centralised and Localised Inventory

Expansion might mean you need a new warehouse hub, or your main store holds more inventory, or each location carries a standardised stock level. Maybe all of the above! Either way, you’ll want to be able to drill-down into a local level, look at inventory across your whole estate, and check items in/out of each location if needed. With Goodtill, all this functionality is there – no need to buy a separate piece of software at considerable expense.

Challenge 3: Site-by-Site Views

You might not be able to be in every site in body, but you’ll certainly want to be there in spirit. Our administration functionality means you can isolate sites, look at how they’re performing, and see how your new staff members are getting on. You can even set up alerts so you can be agile in the event of any problems.

Challenge 4: Consolidated Reporting

Naturally, as well as granular reporting at site and individual level, we offer powerful management information consolidated across your business. This allows you to keep on top of performance and fine-tune your customer experience. We also integrate to leading accounting packages so that instead of manual reconciliations and pushing paper around, that’s all automated. After all, you didn’t scale-up your business to spend more time with paperwork, did you?

Challenge 5: Work from Anywhere

We understand the pressures of running your own business and scaling it up. We live and breathe that every day too. As Goodtill lives in the cloud, we give you access to all the insights you need, from anywhere. You can access on a laptop via a browser, on an iPad, or even just from our Admin app on your Apple or Android smartphone. Sometimes there’s an itch you’ve just got to scratch, and you don’t want to wait till morning. That’s why Goodtill helps you work from anywhere, anytime.

Challenge 1: Create a Consistent In-Store Experience

You’ll have strong ideas of the importance to your brand that quality and consistency levels are maintained in your new outlets. That extends to POS. Our template approach means you can “cookie cutter” your new locations. Same hardware, same applications, same user interface, same stock, and so on. If your premises are quite close, and you have customers and staff who roam between them, this is a big help to all.

Challenge 2: Centralised and Localised Inventory

Expansion might mean you need a new warehouse hub, or your main store holds more inventory, or each location carries a standardised stock level. Maybe all of the above! Either way, you’ll want to be able to drill-down into a local level, look at inventory across your whole estate, and check items in/out of each location if needed. With Goodtill, all this functionality is there – no need to buy a separate piece of software at considerable expense.

Challenge 3: Site-by-Site Views

You might not be able to be in every site in body, but you’ll certainly want to be there in spirit. Our administration functionality means you can isolate sites, look at how they’re performing, and see how your new staff members are getting on. You can even set up alerts so you can be agile in the event of any problems.

Challenge 4: Consolidated Reporting

Naturally, as well as granular reporting at site and individual level, we offer powerful management information consolidated across your business. This allows you to keep on top of performance and fine-tune your customer experience. We also integrate to leading accounting packages so that instead of manual reconciliations and pushing paper around, that’s all automated. After all, you didn’t scale-up your business to spend more time with paperwork, did you?

Challenge 5: Work from Anywhere

We understand the pressures of running your own business and scaling it up. We live and breathe that every day too. As Goodtill lives in the cloud, we give you access to all the insights you need, from anywhere. You can access on a laptop via a browser, on an iPad, or even just from our Admin app on your Apple or Android smartphone. Sometimes there’s an itch you’ve just got to scratch, and you don’t want to wait till morning. That’s why Goodtill helps you work from anywhere, anytime.